Job Description

• Welcome customers into our showroom, establish their needs and wants and give them a guide price of their dream kitchen
• Guide them through the design process and demonstrate why customers choose us
• Book customer appointments for home measures & design consultations
• Listen and capture customer requirements to ensure the design meets or exceeds expectations
• Generate inspirational designs from customer requirements using our purpose built 3D CAD software
• Confirm all details with customers prior to delivery and gain their sign off using our customer charters & contracts to ensure errors are minimized
• Explain key documents to customers so they are clear on what they are receiving as part of their purchase
• Present multiple approved finance and payment methods
• Follow up on customer enquiries who are yet to book showroom appointments
• Adherence to compliance processes as directed by the Showroom Manager
• Maintain a kitchen order bank to ensure customers are communicated with and deliveries are booked on time

Previous kitchen experience is beneficial but isn’t essential in this role as we believe in growing our talent. 
Benefits

• A fantastic team environment, with great facilities
• Uncapped earning potential
• Commission paid during annual leave
• Excellent training and development programme
• Fantastic career progression
• High-quality IT equipment and software
• 25 holiday days (pro rata)

Required Knowledge, Skills, and Abilities

Kitchen design experience is preferable but not essential. Retail and sales experience is preferable but not essential. You'll be available to work one of these weekly contracted hours: 34 or 40 hours per week including Saturday and Sunday shifts. You’re customer-focused and prepared to work in a fast-paced, ever-growing environment. You have a creative mind with an eye for detail to create inspirational kitchen designs. You will be results-driven and have experience hitting or exceeding targets.