Job Description

You are an all-encompassing position, which involves building close contact with all staff, providing support at various levels and all departments. Hours: 8am- 5pm.

KEY RESPONSIBILITIES

• Telephone answering, screening calls, transferring calls and message taking.
• Meeting and greeting visitors to the Fenchurch Street office, providing refreshments. Maintaining a welcoming and professional reception area.
• Booking meeting rooms, hot desks and making suitable catering arrangements. Set-up meeting rooms before start time as and when required for early starts.
• Booking local and international couriers.
• Receive all incoming mail, emailing staff to collect and arranging post for collection. Tracking all registered post that is received at reception and sign-out to staff when collected.
• Maintaining an up to date reception manual to assist temps in the event absences. Training of Agency staff as and when required.
• Logging expenses and sending them with invoices to our accounts payable. Raising purchase orders.
• Tracking orders made on Corporate Amex and sending invoices along with Excel summary to our accounts payable on a monthly basis.
• Managing stock of the kitchen and stationary cupboard, ensuring they are tidy and adequately stocked at all times.
• Ordering milk, office refreshments for kitchen and confectionary for Fenchurch Street and Hemel Hempstead and Theale offices. Keeping a log of items ordered, collecting cash from the honesty till and reconciling to items ordered for our Tuckshop. Keeping till locked at the end of the day
• Liaising with maintenance, suppliers, security, catering, cleaners and PA's to ensure the office is operating efficiently at all times.
• Replacing stock of cutlery, plates and glasses and office equipment (kettles) when required.
• Reporting any office issues with our building managements and Facilities.
• Ordering business cards for employees.
• Ordering flowers.
• Issuing office keys and passes to staff.
• General Admin duties, scanning, binding and laminating.
• Any other tasks as directed by the Line Manager.
• Admin support to various other business department as and when required, including marketing with the posting upload onto internal intranet site and generating comms.
• Ensuring the reception areas is clean and presented in a professional manner at all times, including maintaining up to date reading materials on guest reception tables.
• Health & Safety Duties:
• Be willing to train as a first aider and fire marshall.
• To report any Health & Safety issues to the Facilities Manager.

Benefits

• You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
• You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
• You will be part of a team that values integrity; we support each other and keep our promises.
• You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
• You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
• You will experience what we call!

Required Knowledge, Skills, and Abilities

A minimum of 2 year’s experience within a similar role. Excellent communication skills (both written and verbal). Proficient in Outlook, MS Office, Inc. Excel, Internet and typing skills. Confident individual who is able to operate at all levels, professional in appearance, ability to use initiative, flexible, happy to work in a fast paced environment, strong general office skills: ability to be a team player and to work independently, strong time management and organizational skills, accurate spelling and broad base of grammar and a good sense of humor. Able to initiate and bring new ideas to the role.