Job Description

You will be responsible for providing efficient clerical and administrative support to the Registered Manager, Care Coordinator and care staff. You will support the team with a variety of administrative tasks related to the day-to-day operations required to run an efficient care service.
Principal Duties and Responsibilities:

• Providing professional administrative support to the Registered Manager, Care Coordinator and care staff
• Data entry
• Providing general office administration support (Inc. filing, typing, photocopying, scanning, making and answering telephone calls)
• Auditing staff compliance with call monitoring
• Other ad hoc duties as and when required

Required Knowledge, Skills, and Abilities

Excellent organizational skills with high attention to detail. Excellent communication skills and telephone manners. General administrative skills. Good knowledge of IT. Proactive approach and willingness to assist. Excellent attendance record. Good personal presentation. Positive attitude and self-motivation. Minimum of 3 years experience in the care industry. Minimum of 3 years experience in administration. Fluent English (written and spoken). Good communication and interpersonal skills. Exceptional telephone manners.. Great attention to detail. Ability to work under pressure. Team player, self-motivated, positive, enthusiastic. Ability to multi-task. Ability to work to deadlines and take the lead and direction. Good organizational skills. Ability to priorities workload effectively. Willing to learn. Reliable. Adaptability and flexibility.