Job Description

Reporting into the Rooms Operations Manager. The main roles during the night shift will be to complete the night audit, balancing the days business, managing the front desk tasks such as late check-in and early departures, Admin tasks, meeting room set up, security and cleaning duties. Being Duty Manager for the shift and being empowered to looking after our guests and the property.

What's In It For You?

• We focus on health, wellbeing and our communities
• Our people are truly engaged at work
• There's open, clear communication from the top
• We've got great career development opportunities
• There's a culture of transformation and innovation

You will receive a benefits package that includes;

• Discounted hotel room rates for you AND your friends and family that will make you really popular!
• Incentive programme– to keep you motivated
• Money off high street retailers– hundreds of savings to be had
• Flexible working arrangements because we know your life comes first
• Pension – as it’s important to save for a later date
• Flexible pay with Wage stream – a financial wellbeing benefit that allows you to access your pay as you earn it
• Training programme – we want you to be the best you can be
• Tips – a bit extra is always handy
• Cycle to Work Scheme– huge savings on buying a new bike
• Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

Required Knowledge, Skills, and Abilities

The successful candidate will need to be able to communicate well with others, carry out instructions, and be able to pay close attention to detail. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. We are looking for someone who: Has worked in hotels or similar environments previously. Has worked as a night auditor, night porter, conference porter role before. Has worked with Property Management systems (PMS) previously is preferable nut not essential.