Job Description

We’re able to provide our customers with the most cost-effective and competitively priced solutions for their cleaning and hygiene needs, in addition to the very best in customer service.

• 28 days holiday (including bank holidays), increasing to 33 days after 5 years’ service, with an option of buying up to 5 days extra per year
• Company sick pay
• Bunzl Save as you Earn Share save Scheme
• Enhanced Maternity and Paternity pay
• Comprehensive Learning and Development
• Bunzl Personal Pension Plan
• Personal benefits for Theme park discounts, Cycle to work scheme, Cinema discounts etc.

Key Responsibilities

• Telephone/email customers on a regular basis, achieving 20 promises per day
• Send letters requesting payment. Ensuring due and over 90 day debt is kept to a minimum
• Send Final Notices to “Overdue” accounts
• To ensure payments go onto correct accounts.
• To ensure payments are allocated to specified invoices.
• Reconciling Ledgers and unallocated cash on a regular basis
• Reconcile cash sales accounts on a weekly basis
• Review over 20% limits daily and submit reviews as required, ensuring customers keep within their limits
• Putting accounts onto credit stop, ensuring both customer and sales branches are aware.
• Liaising with branches to resolve queries.
• Escalating any problems to Team Leader if unable to resolve
• Other adhoc duaties such as post, cheques/bacs loading/allocating, reception cover, pod reconciling, filing, covering for absent team members and producing customer reports where required

Required Knowledge, Skills, and Abilities