Job Description

This includes the oversight of key technical strategies, best practice and standard operating procedure development and supporting the management of key suppliers. The role is hands on at a strategic level, with a key area of responsibility managed by the Technical Controller. In addition, there will be an auditing requirement to identify areas for technical or strategic development, opportunities to improve processes and procedures, and to support monthly technical reporting.

Responsibilities:

• Guidance point for technical queries and case specific referrals.
• Undertake Quality Control audits.
• Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy.
• Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend.

You should have a financial understanding of claim reserving and be able to collate and interpret Management Information to enable decision-making.

Required Knowledge, Skills, and Abilities