Administrator
Permanent,Full-time
Job Description
- Conduct throat and occasionally nasal swabs of patients seeking to know if they have COVID-19 for fit to fly/work purposes
- Demonstrate customer service and compassion when interacting with patients and staff
- Greet customers appropriately. Treat all customers in a courteous manner.
- Demonstrates proficiency of proper collection methods and proper processing of all specimens.
- Understand the importance of correct PPE and have an ability to follow strict donning and doffing policy in line with company policy.
- Strict Infection control knowledge, training will be provided.
Required Knowledge, Skills, and Abilities
- Medical experience as a phlebotomist/CNA/Medical Assistant or EMT desirable but not essential as full training will be provided.
- Strong attention to detail and the ability to work independently.
- Excellent customer service skills with patient interaction.
- Knowledge of medical terminology preferred
- Knowledge of Infection control.
- Ability to work as a team.
- Ability to make decisions and use initiative.
- Sensitive but friendly persona
- Previous experience of covid-19 test administration desirable but not essential.
- Previous experience working as a receptionist desirable but not essential
- Previous customer services background desirable
- Knowledge of basic Microsoft office is essential
- Friendly and Understanding of customer needs
- Able to prioritise workload and multi-task.
- Ability to work effectively under pressure and maintain a professional demeanour.
- Strong customer service skills
Reference no: 66308