We are looking to recruit an IT Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
- Taking support calls from clients
- Raising support tickets and progressing these to fix
- Managing Office 365 requests
- Performing first-line fixes where possible
- Liaising with senior engineers.
Reference no: 66314
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