Job Description

The role

We have an exciting vacancy for a People (HR) Services Manager.  This is a new role which will sit within the Group People Experience team.  The new function has been set up to develop tools that enhance the colleague experience, underpinned with a more robust people infrastructure.  There will be a strong focus on simplifying our products, services and processes so we can build a solid platform upon which to support a range of strategic initiatives. 

We are looking to hire an experienced People Services Team Leader who will be accountable for managing all aspects of the employee lifecycle from on-boarding, payroll, benefits management, on-going administration and exit including HR policy development and maintenance.   We are looking for someone who can implement a philosophy of continuous improvement, driving improvements in our overall effectiveness and efficiency whilst deploying tools to enhance the manager and colleague experience.  Working closely with your counterparts within the People Services teams across our European businesses, we are looking for someone who can operate collaboratively to build standardised processes and procedures that can support the future growth of our business.   The role will also have a compliance element, ensuring that all people and payroll related processing is legally compliant, and practices are well understood and applied consistently.

Skills we're looking for:

• Excellent track record leading within an HR services environment ideally within Financial services.
• Proven experience of running or overseeing a payroll function
• Previous experience of developing and optimise processes, policies and procedures. 
• Strong stakeholder management skills.
• Comfortable working within a fast-paced environment.
• Proven track record of improving the colleague experience.
• Commercially focused with a pragmatic approach.
• Organisation and planning skills and attention to detail are essential.
• Excellent written and verbal communication skills.

This role will be based at our Manchester office with some home working.  Due to the current Pandemic this will be initially home based only.

What we can offer you

We offer a competitive salary and attractive benefits package and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package.  We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programmes.

• Share Incentive Plan
• 25 Days holiday rising to 30 days (plus opportunity to buy/sell)
• Pension Scheme – company matching up to 5%
• Life Assurance 4 x salary
• Private medical insurance / Health plans
• Income protection
• Employee assistance program
• Cycle to work scheme / Gym Flex / Gadget scheme

Please note – we are an equal opportunities employer and FCA regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening.       

Note to Recruitment Agencies

Arrow Global Group currently operates a PSL for all recruitment across all areas of the business within the group.

As such, we would ask that agencies refrain from making contact with any of our Arrow colleagues and that no CVs are submitted to colleagues across the group. Any unsolicited CVs and/or communications will be sent at your own risk and will be interpreted as 'gifts' and we will reserve the right to engage with candidates directly having not, in any way, entered into your company's Terms and Conditions of Contract. Thank you for your interest and Co-operation.

Required Knowledge, Skills, and Abilities

• Excellent track record leading within an HR services environment ideally within Financial services. • Proven experience of running or overseeing a payroll function • Previous experience of developing and optimise processes, policies and procedures. • Strong stakeholder management skills. • Comfortable working within a fast-paced environment. • Proven track record of improving the colleague experience. • Commercially focused with a pragmatic approach. • Organisation and planning skills and attention to detail are essential. • Excellent written and verbal communication skills. This role will be based at our Manchester office with some home working. Due to the current Pandemic this will be initially home based only.