Job Description

You will be responsible for ensuring that the administration function of the home runs both efficiently and effectively; working closely with the General Manager in three key business areas; Finance, Human Resources and Customer Experience.

ADMINISTRATION, RECEPTION AND CONCIERGE DUTIES ARE REQUIRED 7 DAYS A WEEK. YOU MAY BE REQUIRED TO PROVIDE OCCASSIONAL WEEKEND COVER FOR HOLIDAYS AND ABSENCE.

As first point of contact, the Administration Manager will provide a great first impression of the care home and ensure that a 5-star experience is maintained and delivered throughout to the highest standards for all our employees, relatives, residents and visitors. 

 

• Producing invoices and completing the sales ledger process through to collection of revenue, including credit control, managing the purchase ledger and petty cash
• Managing the homes budget in conjunction with the General Manager, reviewing expenditure and cost control, revenue and having an understanding of management accounts review
• Producing accurate information on hours worked and liaising with the payroll department, as per company timescales for payment of wages
• Responsibility for the recruitment and on-boarding process, creating a great employee experience
• Ensuring efficient and accurate contractual management
• Responsibility for the day to day application of HR procedures and processes, specifically sickness and holiday management and ‘family friendly’ policies
• Promoting and administering the Company’s benefits, rewards and recognition and wellbeing schemes in the Care Home.
• Being an advocate for great customer experience, leading your direct reports to act as customer facing front of house team members
• Managing your team to ensure company deadlines are met
• Managing the admission process from enquiry through to completion of contractual documentation, liaising with Local Authorities, Clinical Commissioning groups and outside agencies.

As well as a competitive salary, Barchester offers one of the best reward packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

Required Knowledge, Skills, and Abilities

 AAT or equivalent • NVQ Level 3 in Administration • Certificate in Personnel Practice • Experience with issuing offers of employment and processing pre-employment checks • Previous experience of working with another healthcare provider