Job Description

• Management of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
• Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
• Escalate to Management any internal or payment issues with customers.
• Looking for continuous improvement and identifying best practices and effective business controls that will positively impact business results.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Processes expenses and invoices
• Files and archives accurate records
• May take care of payroll procedures
• Evaluating new credit requests and conducting client credit checks.
• Managing and collecting debts from company debtors.
• Setting up the terms of credit for new clients.
• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Responding to client inquiries.
• Processing invoices.
• Preparing statements and reports for the company accountant.

Required Knowledge, Skills, and Abilities

- Ideally minimum of 4 years of credit control experience. - Intermediate Excel skills - Remains Calm under pressure. - Takes ownership for own performance and identifies areas for improvement and development. - Can adapt to new systems and procedures. - Reliable - High level of accuracy and attention to detail.