Job Description

We are looking for someone with excellent communication skills as they will be the first point of contact for our clients.

The ideal candidate for this job is resourceful, well organised and a good team player.

Assuring a steady completion of workload in a timely and accurate manner is key to success in this position.

Ability to work in a fast pace environment is key.

Liaise with our clients including, estate agents, letting agents, private landlords and our panel of electricians, maintaining the smooth running of the business and preserve the great relationships with them.

• Inbox management of client queries to resolution
• Attach EICR certificates, produce remedial quotes, upload to an internal system and sign off.
• Chase electricians for work outside of SLA for completed certificates
• Place orders on system, booking new jobs accurately
• Generate emails

Required Knowledge, Skills, and Abilities