Job Description

You will be responsible for checking and approving requests for access to healthcare from our customers, members of the US Military and their families. This role will suit those who thrive in a busy environment and who have excellent attention to detail.

Key Responsibilities

• Reviewing requests for access to healthcare from our customers, ensuring the requests are covered according to policy and issuing Authorization Letters to confirm coverage or denial of coverage.
• Ensuring that appropriate healthcare providers are assigned to each case.
• Using and updating internal systems to manage requests for access to healthcare.
• Communicating with internal and external stakeholders throughout the Authorization process.
• Maintaining confidentiality of customer information at all times.
• Liaising with medical colleagues to ensure seamless case handling and documentation.
• Making healthcare appointments at the request of the customers as required.

Benefits

• Supportive and full in-house training programme
• Annual leave with an option to purchase additional holiday
• Birthday leave
• Based in beautiful, secure, business park
• Pension scheme
• Life insurance
• Private health coverage for yourself and your family
• Paid volunteering leave
• Subsidized cafeteria
• Various discount schemes
• An Employee Assistance & Employee Support Programme
• A great team environment
• Company events
• Gym membership
• Life insurance
• Private dental insurance
• Private medical insurance
• Referral programme
• Wellness programmes

Schedule:

• Monday to Friday

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities