Job Description

We are currently looking for an Administrator to join our client

The role:

• Processing new claims and communicating with third parties
• Dealing with incoming phone calls and general administration within the department.

Key responsibilities:

• Processing New and Continuing Claims and dealing with all correspondence.
• Underwriting policies and maintaining underwriting processes.
• Answering all calls promptly in an enthusiastic, courteous and efficient manner.
• Identifying and responding to the needs of customers, resolving queries where possible or passing effectively to Senior Administrators or the Management team.
• Applying detailed, up-to-date knowledge of products and procedures.
• Maintaining work service standards.
• Inputting all data and completing all related paperwork accurately.

Required Knowledge, Skills, and Abilities