Job Description

The Role;

• Dealing with incoming customer queries via telephone, portals and email
• Supporting Administrators with admin duties
• Maintaining inbox, dealing with all inbound emails
• Raising and closing jobs
• Weekly management of next planned service dates across all customer contracts
• Booking passes/permits for specific customers
• Liaising with contractors
• Providing quotations
• Producing reports, both regular and ad-hoc depending on the needs of the business
• Scheduling diaries
• Signing off invoices
• Management of delegation for planned maintenance works
• Raising of weekly part orders
• Any further ad-hoc tasks required

Required Knowledge, Skills, and Abilities