Job Description

• Place and expedite all orders maintaining customer communication throughout
• Ensure all invoicing is completed as per contract supported by backing sheets
• Answer the phone and own the enquiry through to completion as required
• Investigate and close out any customer problems or queries
• Collate Data as directed by Manager
• Be the main point of contact for Customers with regards Administration
• Ensure all open orders are monitored, expedited and customer kept fully informed.
• Ensure AM and ADM have all data required for Customer reviews
• Understand customers business models to anticipate any seasonal activity swings
• Provide proactive support as required to ensure Customer Satisfaction
• Ensure all means of communication are utilised Ensure regularly communication with other staff
• Provide feedback as soon as possible to maintain Customer Satisfaction
• Liaise with Delivery Team as needed to ensure orders are shipped.

This would be paying £18-£20,000 a year. If you feel this is the job for you and you have all relevant skill sets then please apply.

Required Knowledge, Skills, and Abilities