Customer Service and Sales Administration Assistant
Cardiff, South Glamorgan
2 years ago
£18000 - £20000
Administrator
Permanent
Job Description
Taking and processing customer orders (e mail and phone) and completing associated paperwork
Liaising with internal department to track missing or incorrect orders
Resolving and anomalies whilst maintaining contact with your customer
Arranging product returns
Updating CRM system
Supporting sales team in sending out e mails, leaflets and brochures
Please note, the hours of work for this role are 8.00 am - 5.30 pm Monday - Thursday with a 3.30 pm finish on Friday. A vehicle is required due to the location of this site.
This is not a sales role, however, you would be supporting a sales team. Therefore, this role would suit someone with an outgoing personality who enjoys working in a sometimes hectic (but also fun!) environment.
Interested? Please upload your CV as soon as possible as a Microsoft Word document to be immediately considered for interview.
Required Knowledge, Skills, and Abilities
Experience in a business to business customer service environment would be an advantage, as would any additional language skills (French, Spanish, German).