Job Description

We are seeking a credit controller to be responsible for managing customer’s credit accounts in accordance with various company credit terms.

Key Duties and Responsibilities

• Sending monthly statements of accounts to clients and following up with a courtesy call.
• Monitoring customer credit limits in order to identify overdue and problem accounts
• Alerting management if a sales order may breach the agreed terms
• Liaising with management and operational teams for any overdue payment in order to decide whether the account should be put on hold
• Making follow up calls to ensure all queries are resolved and debts are paid in a timely and efficient manner in line with KPI's
• For seriously overdue accounts, escalation of debts to threat of legal action, proceeding with legal action and issuance of court summons
• General administrative duties

 

• Work for the industry’s Employer of the Year!
• Competitive remuneration package
• Innovative and agile working environment where opinions and fresh ideas are valued and encouraged
• Award Winning staff development program offering genuine career development opportunities
• Staff Loyalty schemes, Health Care Plan, Enhanced holiday scheme, cycle to work, weekly yoga, mentoring scheme
• You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy.
• Flexibility to work from home

Required Knowledge, Skills, and Abilities

Proven credit control experience, working on key accounts within a Business to Business organisation, ideally within the shipping/logistics industry Sound knowledge of shipping terms will be an advantage Excellent written and verbal communication skills with tactful telephone manner Self-driven in seeking resolutions with problem accounts, Excellent organization skills with ability to meet strict deadlines Customer- centric and flexible with the ability to handle overdue credit accounts with risk based approach in order not to jeopardise relationship with customers Ability to deal with a range of different credit terms, with customers based in both the UK and overseas