Relationship Manager (Service Delivery and Retention)
United Kingdom - Leicestershire - Leicester -
2 years ago
Manager
Permanent,Full-time
Job Description
As a regional manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area.
Creating a positive and engaging working environment within your sites
High standards in all key areas
Setting clear expectations in service, standards and operations
Managing profit and loss, budgets, sales forecasting and various other key performance indicators
Liaising and networking with head office, ensuring relationships are established with all key stakeholders
Driving compliance, health & safety to adhere to all policies and procedures
Supporting with company events, local marketing and sharing successes
Assisting with ad hoc projects with the central Retail Ops Team.