Job Description

Responsibilities

• Supporting key stakeholders in adherence to a broad range of internal processes (eg. investigations, disciplinaries, performance improvement, probations, grievances)
• Identification of areas for process improvement, collaboration with all relevant business areas to design and implement effective new ways of working
• Overseeing all people practices across Zuto to ensure they are legally compliant
• Providing pro-active advice and guidance across a range of complex and sensitive people issues
• Being an ambassador for the highest standards of integrity across all People matters

• Coaching Managers around employee relations matters with a consultative and influential approach
• First point of escalation for Zutonites across all teams within our Manchester operation for resolution of any HR/ER queries arising
• Leading on supervision and facilitation of any required business restructures
• Managing relationships between Zuto and unions or employee bodies
• Dealing with disputes appropriately (for example, mediation or tribunal cases)
• Analysis of HR MI, identifying rends and opportunity for improvements
• Acting as People team lead for compliance, regulatory updates and legal changes, managing updates to business policies accordingly
• Formation of diversity action plans within the People strategy, ensuring the use of working groups across Zuto
• Application of sound technical knowledge to ensure decisions and recommendations meet both legal and commercial requirements
• Lead on health and well-being initiatives, coordinating an internal team of well-being ambassadors and providing tangible measures of success
• Nurturing a healthy, inclusive and progressive working environment for all Zutonites
• Involvement in wider People team projects, events and initiatives
• Management and development of a HR Advisor and HR Assistant

Experience, skills, and qualifications required

• Good understanding of the Automotive and/or Consumer finance industry
• Understanding of people management processes and procedures
• Skilled in motivating, engaging and developing a team of high performing service professionals
• Strong communicator and able to disseminate information clearly have difficult conversations and inspire change
• Proven confidence to challenge in a positive way, and present solutions to issues raised
• Solid numeracy, literacy and IT skills
• Experienced in leading a high-performing sales team
• Experience gained a sales role, ideally in the financial or automotive industry
• Positive, proactive and has a motivated outlook, leading by example at all times
• Consistently exhibits and brings to life the Zuto beliefs
• A role model that works under their own initiative
• Able to effectively manage areas of conflict or poor perfo

Required Knowledge, Skills, and Abilities