Job Description

• Providing a high quality administrative and secretarial service for the unit to ensure an efficient service
• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
• Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritization of queries as appropriate
• Booking clinically validated appointments on the internal system
• Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
• Utilizing relevant IT systems to support the delivery of a high-quality Imaging Service
• Ensuring patient and customer focus is central to the commercial success of the Business

We also offer:

• Private medical insurance
• 27 days annual leave (plus bank holidays)
• Company pension scheme
• Access to a 24/7 employee assistance programme
• Life assurance
• and more!

Required Knowledge, Skills, and Abilities

Experience in a similar patient facing, healthcare or administrative role. Flexibility in working patterns to fulfil site requirements. Ability to priorities tasks whilst maintaining accuracy and attention to detail. Effective communication skills both on the phone and face to face. Experience of using different computer packages.