Job Description

You will work closely within a small team and alongside a Team Leader to achieve and maintain a high level of service to all our customers, both internal and external. The post holder will provide administration support to the warehouse and transport activities. They will also assist with assembling and loading customer orders in the ambient and chilled warehouses.
Duties and Responsibilities

• Process and issue goods in and out paperwork
• Carry out administration duties using the Red Prairie Warehouse Management System
• Ensure sufficient stock is allocated to the warehouse in a timely manner
• Accurately receive, pick, assemble and load customer orders within depot accuracy targets, in accordance with the Red Prairie Warehouse Management System of Procedures.
• Conduct tasks and activities in line with H&S, food hygiene practices and environmental procedures.
• Adhere to instructions and training guidelines regarding manual handling, use of Mechanical Handling equipment, including pre-ops checks, reporting of defects, and the safe use and operation of all equipment
• Contribute towards a clean and safe working environment, demonstrating concern to ensure that personal actions do not compromise the health and safety of self and/or colleagues at all times
• Handle customer stock with care and consideration to minimize damages and maximize customer service
• Be pro-active in assisting the depot to continuously improve the service provided to the customer
• Complete operational documents appropriately and in a timely manner
• Maintain agreed performance and quality standards
• Carry out any other duties and reasonable management requests

Benefits:

• Life assurance cover
• Contributory company pension scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Regular Team social events for employees and families
• Full employee assistance programme including:
• Proactive financial, emotional, mental and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
• Access to Thrive, our award-winning Wellbeing platform
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing

Required Knowledge, Skills, and Abilities

GCSE Math & English Grade C, or equivalent.  Excellent IT skills. Good interpersonal and communication skills. Ability to work accurately under pressure and meet deadlines & targets. Ability to follow work procedures and safety rules and read understand and follow directions.