Job Description

Purpose of the role

Improving service delivery through good management and having a positive can-do attitude.

A Regional manager who promotes Pilgrims brand and reputation. A dynamic decision maker who delivers an exceptional service to our clients and staff.

About You

An experienced operator who is able to inspire and motivate security teams, supervisors and managers. An individual who develops people through strong management skills. A seasoned operator who leads only by example.

Key responsibilities

• Manage all Operations Centre functions, staff and procedures on a day-to-day basis
• Provide first point of contact and control for incidents, from start to incident closure.
• Respond to client requests for short notice/short term requests following relevant procedures.
• Ensure rosters, schedules and returns are correctly submitted on a site-by-site basis and hold all information centrally at Operations Centre.
• Manage cover for sites where manning difficulties exist for whatever reason via Operations Centre.
• Lead and liaise with HR and finance to resolve any ER or payroll issues

Working Hours and Pattern

37.5 hours per week 09:00 - 17:30 typically. Although standard hours are 7.5 hours per day, the role will require longer hours on occasion so flexibility is required.

Must Haves

• Experience within the security sector (Manned Guarding)
• Professional attitude to your work
• A valid Frontline SIA Licence SG licence or higher
• Clean UK driving licence
• Own transport
• UK wide travel

Desirable

Experience in a similar management position

Job Type

Full-time, Permanent

Salary

£31,764.00 plus Car Allowance

Benefits

• Perkbox. This gives employees to access over 200 perks such as discounts for many retailers, restaurant and entertainment chains.
• Annual car allowance
• Life Insurance

Required Knowledge, Skills, and Abilities