Job Description

Your role will be to welcome and take care of our internal and external clients and oversee the day to day operation of the building. This role will also provide ad hoc coordination and secretarial support to the Training Events & coordination Manager and the Training Director.
You can create:

• As you will be the first point of contact in person and for incoming calls and emails, you will be responsible for ensuring an efficient, effective and professional service to all visitors and colleagues.
• A positively memorable experience for any staff member or visitor who contacts or enters the building;
• Demonstration of the importance of health and safety at work and being a real champion of this by ensuring staff and visitors have been catered for and adhere the Company’s Security Policy. We’d want and expect the person in this role to be curious to learn about any evolving landscapes such as the pandemic, and how it will affect our staff’s safety and how we will comply with any guidelines surrounding that and still give a great service;
• A sense of ownership of your workplace by making sure ‘Reception’ is always immaculately well-presented, covered and considered. Leaving no guest or request unanswered.
• Collaboration with Training teams on adhoc requests and projects and offering your excellent organization tools as a helping hand, in various scenarios;
• Be the go-to person for a ‘hub’ of general queries and company knowledge to your clients

You are energized by:

• Attempting to make work, and life in general, warmer, brighter and easier, for those around you;
• Both methodical task and variety in role with challenges you may not have already faced;
• ‘Thinking on your feet’-style problem-solving, whether it be a small and mundane issue or an urgent and complex one.

Required Knowledge, Skills, and Abilities

What you will bring to the role: 2-3 years Administrative experience. An approachable, kind and client-orientated demeanor; Exemplary organization and coordination skills; Ability to work methodically, enjoyment in following or creating processes but the capacity to not become flustered when things do not go to plan; Excellent communication skills including verbal and written; Ability to priorities workload, requests and spontaneous scenarios; Ability to react with appropriate levels of urgency to situations and events that require a quick response or turnaround; Demonstration of being a team-player; Professionalism and ability to act with unwavering discretion. The opportunity to work with a fun and energizing Training team. The breadth of topics, scenarios and people you will be exposed to in this role will help nurture prioritization, general knowledge and communication skills;