Job Description

Job Role

• Work with the National Administration Manager to develop innovative and efficient standard ways of working

• Continually assess the effectiveness of processes and procedures reporting back to the National Administration Manager

• Management of local administration team ensuring that the team work together to provide a high quality service to the local offices

• Reviewing, prioritising and redistributing work where appropriate

• Responsibility for high quality work flow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate Management Information as required

• Provide administrative support as required to senior team where appropriate in the offices to include:

• Diary management

• Travel management

• Management of inbox

• Motivate and engage the administration team and ensure ongoing dialogue and feedback

• Identify training and development areas and work with the National Administration Manager to address these

• Pro-actively develop effective working relationships with partners and managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working

• Responsibility for developing and keeping updated the local office page on the firm’s intranet

• Ambassador and champion for agile working, including within the administrative support function

• Assisting with the implementation of national strategies at a local level

• Responsibility for keeping local Business Continuity Plan updated

• Local oversight and coordination of property and facilities management liaising with the Head of Workplace Solutions and Property & Facilities Manager to include:

• Local management of office services in line with agreed national contracts/policies/procedures

• Oversight of facilities maintenance and repair of office equipment (e.g. Photocopies / Printers) in line with agreed national contracts/policies/procedures

• Reconciliation of local budget for office supplies in line with agreed national contracts/policies/procedures (stationery/catering etc)

• Oversight of local application of Mazars’ Health and Safety policy to include:

• First aid and accident reporting book

• Fire Wardens

• Work Station Assessments

• Assist with local IT set up for new joiners as required within the offices

• Provide administrative support as required within the offices

Person Specification

• Previous experience in a similar role within a professional service organisation preferred

• Previous people supervision/management experience preferred

• Strong organisational and multi-tasking skills

• Strong consultative skills and ability to influence change and challenge existing procedures

• Exceptional communication, presentation and interpersonal skills

• A strong team player who works collaboratively and is a skilled relationship manager

• Passion for providing excellent client service

• Flexible with the ability to work effectively under pressure and manage conflicting priorities

• Strong attention to detail

• Resilient with a positive, proactive approach

• Advanced MS Office skills (specifically Word, Excel and PowerPoint)

Required Knowledge, Skills, and Abilities

• Previous experience in a similar role within a professional service organisation preferred • Previous people supervision/management experience preferred • Strong organisational and multi-tasking skills • Strong consultative skills and ability to influence change and challenge existing procedures • Exceptional communication, presentation and interpersonal skills • A strong team player who works collaboratively and is a skilled relationship manager • Passion for providing excellent client service • Flexible with the ability to work effectively under pressure and manage conflicting priorities • Strong attention to detail • Resilient with a positive, proactive approach • Advanced MS Office skills (specifically Word, Excel and PowerPoint)