Job Description

This is a unique opportunity to join a real family feel business. This is a chance to work for a thriving business that values their staff and makes every experience memorable for the customers. You will be working with high end luxury vehicles you will never get bored.

You will be rewarded with:

• Holiday: 25 days + bank holidays
• Pension
• Brand training and advancement opportunities
• Free parking
• Immaculate workshop and offices

Duties will include, but not be limited to:

• Administer warranty policy in the best interests of the business, manufacturer and customer.
• To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
• Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure.
• Maintain knowledge on all warranty procedures and documentation.

Required Knowledge, Skills, and Abilities

You will have/be: Motor industry experience, essential. Skills & Knowledge gained in a similar role. Smart appearance. Proof of Right to Work in the UK. Competency in numeracy, literacy and IT.