Job Description

You’ll be providing reception and administrative support activities in a COVID-19 testing program at our corporate client site.

What you’ll do:

• Complete administrative tasks accurately and efficiently
• Contribute fully to the team and the team goals
• Working on our electronic booking system, ensuring all test results/correspondence etc are filed accurately, as well as prepping files for clinics.
• Dealing with corporate client, giving excellent customer service at all times.
• Ensure results are published within required timeframes
• Take ownership of problems and complaints, and ensure these are resolved satisfactorily
• Data Protection: maintain client confidentiality at all times, and ensure paper client records are locked away at night and PC security guidelines are followed

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme 
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.

Required Knowledge, Skills, and Abilities

What you’ll bring: PC literate – proficient in MS Outlook / Office packages. Able to work on bespoke healthcare system and booking systems. Exposure or experience working in healthcare is a bonus. Understanding hospital, health or dental patient terminology. Excellent communication (written and verbal) and interpersonal skills. Customer service orientated in a corporate office / front of house setting. Reliable and flexible. Proactive and able to use initiative. Applicants must consider the following: Must not have a long-term condition, Must not be pregnant. Must not have a weakened immune system through medical conditions or therapy. Able to start work ASAP. Willingness to work in a corporate onsite location - office buildings for example. Risk status of family members in the same household.