Job Description

• Knowledge of opening hours, offers and general hotel information
• Taking dining reservations for the various outlets in the hotel
• Assisting with room service orders from in house guests
• Accurately recording and communicating messages

The hours for this role would be 32-40 hours per week.

We offers staff:

• Excellent training
• Friends and Family rates for hotel rooms
• Group discount
• Christmas raffle
• Full Uniform
• Staff meal on duty
• 29 days holiday including your birthday off
• Seasonal work parties
• NVQs

Benefits:

• Company events
• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Weekends

Work remotely:

• No

Required Knowledge, Skills, and Abilities

The essential criteria for this position is: Proven Track record of customer care. Excellent Communication, Presentation and Interpersonal skills. Effective Organizational Skills. Comprehensive knowledge of Microsoft Office. The ideal candidate will have at least 6 months experience in a similar position.