Job Description

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

This job requires excellent customer service skills with patients, employees, and the public. Individual must also be flexible, organized and must be able to manage a demanding workload with accuracy.

To be shortlisted for this role, applicants must have a minimum of 4 GCSE's or equivalent and a minimum of 1 years' experience within a customer services environment. Previous experience of working in a GP practice would be desirable.

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities