Job Description

You will support operations to deliver an excellent customer experience and work towards Branch sales and profit targets by:

• Processing all administration of account queries in a timely fashion.
• Realizing full potential of all customer interactions and build effective relationships with customers and suppliers.
• Understanding local market issues and communicate to Manager to support sales growth plans.
• Support the team with day-to-day queries.
• All elements of cash handling are correctly and efficiently maintained.
• All company policies and procedures are implemented.
• Company’s stock, money and all other Company assets are safeguarded.
• All paperwork if processed and file according to process.

Required Knowledge, Skills, and Abilities

Excellent communication skills at all levels and across all channels. Strong administration and organization skills. Process driven with good attention to detail. Able to work on own initiative and as part of a team. Proactive, flexible and enthusiastic attitude. Demonstrable customer service focus. IT literate. Assertive and able to influence. Able to create and maintain successful customer relationships.