To answer all incoming telephone calls immediately in a friendly and confident manner, screening sales/cold calls for staff. Take messages and communicate with Directors clients in their absence.
To greet visitors and ensure sign in and out as well as informing the relevant person(s) of their arrival.
Liaise with the HR Administrator regarding all our office new starters & leavers
Arrange the boardroom for client visits, provide/organize refreshments (water, tea, coffee, biscuits, sandwiches, etc.) and assist with clearing the boardroom after the meeting.
Control the front office area and ensure all unnecessary clutter is removed by relevant parties.
Collect all outgoing post and ensure the correct postage is applied.
Organize local and international couriers, keep an up to date record and cross reference the courier invoices.
Order kitchen supplies and keep records of maintenance of equipment, organizing servicing when necessary (e.g. coffee machine, dishwasher, microwave, etc.).
Liaise with studio's contract cleaning company on daily/weekly issues, react accordingly to issues arising. Carpets and flooring should be regularly cleaned.
Make travel arrangements for G.A staff when required i.e.: flights, taxis, accommodation.
Make credit card payments as requested, only after ensuring the correct forms are completed and signed.
Coordinate training and events internally and externally as requested by a Director.
Organize staff get-togethers including breakfasts, drinks and staff parties.
Assist senior staff in the preparation of general correspondence and documents (letters, fee proposals, etc.) as required.
Ensure Health and Safety Issues are updated and maintained, including regular servicing.
Ensure general office facilities are maintained and contractors are called as required e.g. Plumber, electrician etc.