Job Description

We are seeking to recruit a motivated, proactive and successful outpatient clinic administrator to support Outpatient Delivery within Planned Care. This includes sitting reception, prepping case notes, capturing data in a timely manner and ensuring administrative duties are delivered in line with service needs. You will need a proven track record in administrative/customer care skills, timely data capture in line with service needs, managing patient pathways and an understanding of the pressures of a busy service with competing demands. You will help support the management of pathways both outpatient and inpatients to support the organization in achieving RTT. You will be expected to contribute to the collection and analysis of data, assess the service needs and support the development of improvement programme/initiatives. You will be expected to support the implementation of any required changes to processes, ways of working and changes to Divisional/Trust needs. You will need to be able to effectively communicate with patients, careers’ and visitors to the Trust as well as staff of all disciplines and positions. You will work in close liaison with clinicians, nursing staff and administrative colleagues both within the Division and the wider Trust. You will be expected to manage, organize and priorities your own workloads and support the co-ordination of cross cover of departments. You will need to be able to adapt to an ever-changing health service, ensuring that patients are at the heart of everything we do.

Required Knowledge, Skills, and Abilities