Customer Service Administrator
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United Kingdom - England - Norwich ,Norfolk -
Job Description
- The right candidate will match their growth ambitions and show a determined commitment to make the role their own.
- Liaise with customers via phone and email
- Ensuring customer accounts are up to date and invoicing, and payments are accurate
- Dealing directly with customers to resolve any disputes and queries on their account
- Working efficiently with the relevant internal teams
- Cash allocation
- Uploading sales invoices to the finance system
- ADHOC reporting
- Manage direct emails and emails within the shared inbox
Hours per week 37.5
Working week Monday - Friday
Working hours 9AM - 5:30PM
Required Knowledge, Skills, and Abilities
4 A-C Including English and Math. Training to be provided. Assistant Accountant Level 3. English and Math Functional Skills (If required). Things to consider. We need someone who has a strong personality with clear communication and interpersonal skills. Excellent customer service skills. Excellent attention to detail and organizational skills. Ability to multi-task and priorities workload. We’re looking for someone who is going to give it 100%. We need someone who is confident and professional. Great Numerical Skills. Willingness to learn.