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Customer Service
  • United Kingdom - Wales - Wrexham - LL12 0PJ
1 year ago
Customer Service
Permanent,Full-time
Job Description
  • Working with Account Mangers covering administrative duties such as processing hire contacts/sales contracts and purchase order
  • Helping to facilitate sales enquiries predominantly by answering the phone and responding to emails
  • Making outbound calls to customers and suppliers
  • Evaluating customer needs
  • Liaising with, and serving as the point of contact for customers on contractual matters
  • Helping to plan the advance co-ordination and scheduling of resources to assist in the performance of the contract administration process
  • Liaising with the Operations team to ensure that jobs are carried out and completed accurately
  • Ordering materials and raising the associated purchase orders to ensure each job is invoiced accordingly
  • Dealing with suppliers, clients and subcontractors queries and resolving disputes in a timely manner
  • Working with our sales electronic system
  • Documenting significant events
  • Maintaining appropriate records

Required Knowledge, Skills, and Abilities

Reference no: 72219

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