Job Description

Duties and Responsibilities include:

• Looking after a ledger of Accounts with outstanding money owing to the business
• Driving down debt by means of repetitive chasing
• Negotiating payment plans working towards the best outcome for the Customer and the Company
• Sending overdue Customers for disconnection whilst working within strict Credit Control processes and following company procedures
• Delivering a best in class Customer Service as a voice for the business - remaining professional and polite in the face of challenge

Required Knowledge, Skills, and Abilities