Managing weekly payroll in a timely manner, using the agreed systems and ensuing all stakeholders conform in line with contractual agreements.
Monitoring and report of staff compliance, carry out audits and surveys and work with the Head of Quality to ensure branch operates in line with contractual agreements.
Monitoring contractual requirements, generating data and ensuring KPIs are met
Ensuring all electronic call monitoring systems are monitored daily to ensure contractual compliance, service users and staff safety
Establish strong working relationships with all key stakeholders across the business both internally and externally.
To support with branch holiday, sickness, supplies, equipment and ensure operational issues are resolved and reported where necessary.