Keeping close contact between clients and colleagues
Retrieving new and historic information about individual clients
Holding records of every verbal, written or electronic communication with colleagues, clients and third parties
Working alongside financial advisers to obtain information as part of the process of creating financial reports
Assessing objectives for individual clients to target the necessary solution
Creating and presenting suitability letters to financial advisers, with a focus on the specific company policy and current regulations
Supporting additional needs on behalf of financial advisers such as acquiring information on processes in business, tax and any other fields that could benefit the client
Carrying out duties in accordance with the rules and regulations set out by the Financial Conduct Authority
Keeping a close eye on changes and developments in the world of finance to benefit the needs of clients.
Required Knowledge, Skills, and Abilities
Strong excel skills
Up to date knowledge of the financial services industry
Report writing
Previous knowledge of in house IFA advice software and the ability to learn new software