Job Description

You will be responsible for providing full cradle to grave administration support on Defined Benefit schemes, including joiners, leavers, deaths and retirements, processing manual and automated calculations, dealing and responding to members enquires and sending correspondence via email / post

Previous defined benefit pension administration experience is essential. A candidate from a pension provider would be preferred but the company might accept candidates with in-house experience but only if it relates to true DB admin.

The role will include:

• Provide an efficient pension administration service to clients including processing new entrants, leavers, retirements, transfers and deaths.
• Look after annual renewals, benefits statements, life assurance PHI and pension increases.
• Oversee, check and provide guidance to more junior members of the team.
• Act as a point of contact for clients, handling queries, questions and building a rapport.
• Perform manual benefit calculations and run automatic system calculations.
• Produce client documentation, letters and ensure systems are updated on any administration and client changes.
• Handle HMRC and DWP queries.
• Be a proactive member of the team, reviewing process and procedure, assisting with events, training development and ad-hoc client work.
• Develop further knowledge and awareness of client schemes.

This is an excellent opportunity to work in a motivated work environment alongside highly competent professionals who will help develop your knowledge.

Required Knowledge, Skills, and Abilities