Job Description

• Explain and assist patients with all queries wherever possible and to answer customer queries in line with our Values and very high standards.
• Ensure correct procedures and processes are followed at all times
• Ensure that all patient information is collected and recorded accurately and in line with GDPR(General Data Protection Regulation)
• To be available to work on a fair rotational basis 37.5 hours per week Monday

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Required Knowledge, Skills, and Abilities

• You must be computer literate, ideally with some in house database experience
• Excellent telephone and communication skills are essential.
• A professional attitude with a concern for accuracy, confidentiality and service is pre-requisite.