Job Description

To provide confidential, professional and proactive administration support to Directors. The administrator is an integral role within the business area and will be accountable for an array of administrative tasks.
Duties & Responsibilities:

• Providing proactive administration support to Directors within relevant business area.
• Efficient diary management to ensure a controlled and manageable schedule of meetings.
• Organizing internal and external meetings ensuring preparation and circulation of relevant documents in advance.
• Producing accurate and well-presented documents, reports and presentations.
• Processing confidential & sensitive information with judgment and tact.
• Overseeing and booking complex travel arrangements and accommodation requirements for Directors as required. Collating necessary travel documentation.
• Handling all incoming calls appropriately, determine their priority and re-direct if appropriate.
• Point of contact for internal and external queries and respond to queries as appropriate on behalf of the Directors.
• Preparing and collating information for meetings to include agendas, presentations, reports, spread sheets, minutes and ensuring effective distribution and follow up of key actions from the meetings.
• Establish and manage paper and electronic filing system.
• Processing expenses using the Concur system in line with company policies
• General administrative duties.
• Provide coverage for Personal Assistant within business area, where required
• Ad hoc projects/tasks as required.

Required Knowledge, Skills, and Abilities

• Be an experienced Administrator with 2-3 years’ experience - ideally in a large, fast pace organization or a smaller organization where you were the “go to person” in a busy office environment
• Proven ability to handle confidential information with discretion.
• Proficient in Microsoft Office Suite
• A genuine passion or interest in the retail industry a distinct advantage
• Fast and accurate typing.
• Attention to detail and Accuracy are essential.
• Excellent written and spoken communication skills.
• Strong interpersonal skills, discreet and trustworthy.
• Communicates with conviction, using knowledge effectively to influence and gain support
• Motivated, energetic with a positive “can do” attitude.
• Initiates and builds open and honest relationships and enables others to work effectively together both in and outside the team
• Delegates to the right people with the right skills, setting clear expectations and providing timely feedback
• Customer focused outlook with a proactive approach to improving customer experience, encouraging others to deal with internal customers’ needs and feedback promptly
• Explores and considers other’s opinions and views and has the ability to respond constructively to challenging views
• Excellent attention to detail with the ability to make links between different pieces of information and helps others to interpret and understand it
• Evaluates different options and alternatives before making decisions
• Views setbacks as opportunities for growth and learning and quickly adapts approaches
• Effectively prioritizes, staying on top of multiple tasks, delegating where possible considering resources, managing to time whilst flagging risks
• Proven ability in managing sensitive matters whilst ensuring all Primark information remains confidential to the business
• Operates with a high level of integrity, diplomacy, tact and professionalism