Job Description

This role is an ideal opportunity for someone looking to broaden their experience and work with a dynamic team. This role will support the team at a time of transition to virtual learning and hybrid working. This role is critical to enabling the successful realization of a number of strategic projects. Working hours will be from 9am to 5.30pm but a high degree of flexibility required since some training sessions take place at 8am and during lunchtime. The firm intends to pilot a hybrid working initiative, which will see a blend of working in the office and working from home in time.

Responsibilities include:

• Providing administrative support to the team
• Managing the quarterly training schedule specifically:
  • Booking/liaising with internal clients and external suppliers & speakers;
  • Sending invitations and managing/updating calendars;
  • Organizing and setting up all logistics, e.g. catering, furniture, IT requirements, course materials;
  • Managing online/virtual training sessions, hosting and welcoming participants at start of sessions, assisting participants with technical difficulties while on call, recording attendance for CPD purposes

• Assisting in the implementation of the department’s new Learning Management;
• Maintaining all training database/records for CPD purposes and perform regular audits;
• Maintaining and updating the Department intranet page/LMS content;
• Scheduling and assisting in delivering induction and systems training;
• Supporting implementation of new IT practice management systems and procedures (working with the assistant and senior specialist); and 
• Assisting in the production of quarterly & annual reports and analysis of the function’s activities and programmes.

Required Knowledge, Skills, and Abilities

• Minimum of 3 years relevant experience, preferably gained in a corporate/professional services/legal environment
• Very strong technical skills, especially MS Office (preferably Office 365)
• Familiarity with Zoom, Microsoft teams and other learning/conferencing platforms
• Excellent attention to detail & organizational skills
• Excellent oral & written communication skills
• Proven ability to work independently and remain calm under pressure
• Flexible approach to work and high degree of initiative
• Excellent ability to manage multiple projects and priorities appropriately
• Training/L&D qualification and/or experience
• Familiarity with CRM & Document Management packages
• Experience of working with Microsoft SharePoint
• Presentation skills