Customer Service
Full Time
Job Description
The Property & Facilities team manage the day-to-day operations of a large property portfolio and require a self-motivated, enthusiastic individual to assist with the administration function of the team. The position provides an opportunity to work on a wide range of interesting projects in a collaborative environment in one of the largest global professional services and consulting networks.
- Organizing bookings for Desk Bookers and Meeting Room bookers
- Responding to queries on the desk and meeting room booking system
- Updating the Meeting Room System
- Configuring the back end of the Meeting Room System
- Booking the appropriate room for the room booker with regards to technology and room capacity
- Updating event briefs with details of the event or meeting
- Communicating meeting requirements with our in house facilities team, the cleaning team and front of house team
- Communicating catering requirements with our in house catering team and helping room bookers organize appropriate catering for their meeting or event
- Managing Meetings and Events including evening events
- Liaising/Corresponding with suppliers for quotations/lead times etc.
- Generating purchase orders
- Processing invoices
- Document control – maintaining records, drafting policies and procedures
- Updating internal guidance and the Meeting Rooms brochure for meeting room bookers
- Maintaining Property & Facilities Workplace Booking intranet pages
Required Knowledge, Skills, and Abilities
This is a high-energy role that requires an ability to multitask, support the team and be an advocate of high quality in everything you do. To be the successful candidate you will have:
- A service minded approach with excellent communication, interpersonal and organizational skills.
- Ability to work on own initiative within a fast paced office environment is important.
- Minimum 5 years in a senior administrative role.
- Advanced knowledge MS office packages (Word, Excel, and PowerPoint) required. Meeting Room Software experience also desirable.
Reference no: 77751