Job Description

• Allocate incoming phone calls appropriately and email enquiries
• General office administration duties filling / scanning etc. 
• Supporting counter sales and preparing sales dockets
• Administer petty cash and assist the cash office when needed 
• Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to
• Building customer relationships 
• Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
• Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management 
• Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines are maintained at optimum levels 
• Ability to manage and anticipate change 
• Ensure a tidy working environment at all times in line with health and safety guidelines
• Actively safeguard against theft of company goods or property by being security conscious at all times
• Ensure all company policies are implemented accordingly
• Ability to priorities workload 
• Effective team working and networking skills 
• Commercial awareness and numeracy skills 
• Excellent interpersonal and customer-facing skills 
• The flexibility and willingness to learn 
• Excellent organization skills and attention to detail 
• Excellent communication skills, both oral and written 
• To enjoy working with people 
• A positive attitude 
• IT literacy and the ability to handle analytical data

Required Knowledge, Skills, and Abilities

The successful candidate will be an integral part of the Administration function providing efficient and accurate administrative support to the branch team.

• Excellent written and numerical skills
• Excellent IT literacy with an ability to efficiently learn new systems 
• 2 years previous administration experience in a fast-paced environment
• Health and Safety compliance experience