Provide support to administrators in the day-to-day and annual processing of the team’s portfolio of schemes
Ensure all compliance and client-specific Service Level Agreements (SLA) are met on an ongoing basis
Liaise with offshore colleagues to ensure that they are processing any tasks assigned to them as per the agreed timelines
Monitor and update the workflow system to ensure that all work can be tracked effectively
Interact with the various investment managers to ensure that all money movements are completed in a timely manner and that the internal record keeping system reflects the unit holdings held with the investment manager on an ongoing basis
Prepare and dispatch annual benefit statements
Working with the Fund Accounts team in the preparation of the Trustee Annual Report
The annual renewal of risk benefits (life, PHI , premium protection) for your schemes and any necessary interaction with the relevant life companies
Processing monthly switching as per member requests
Main point of contact for administration matters with the HR/Payroll teams in your client companies
What you will be rewarded with:
Competitive salary with annual review
Up to 12% pension contribution
Full healthcare cover
Study Support
Flexible working/potential to work from home
Sports & Social clubs/Wellness Programme
Paid annual leave and ability to purchase additional leave days
Travel ticket/bike to work/dental are optional
Subsidized canteen
35 hour working week
Required Knowledge, Skills, and Abilities
High level of accuracy/attention to detail
Excellent organizational skills and ability to meet deadlines
Strong analytical skills
Effective communication skills and ability to provide a high level of customer service to your clients
Ability to work with Microsoft Excel to at least intermediate standard; previous working experience of Microsoft Excel formulae, pivot tables and V look–ups required
2 years plus pensions administration experience in a consultancy firm, brokerage, life office or working on an in-house scheme (desirable). Ideally group or company DC pension administration experience
Successful completion of the Pensions QFA module (desirable) or working towards same
Investment switching experience and/or experience in processing risk benefits (desirable)