Job Description

• Provide support to administrators in the day-to-day and annual processing of the team’s portfolio of schemes
• Ensure all compliance and client-specific Service Level Agreements (SLA) are met on an ongoing basis
• Liaise with offshore colleagues to ensure that they are processing any tasks assigned to them as per the agreed timelines
• Monitor and update the workflow system to ensure that all work can be tracked effectively
• Interact with the various investment managers to ensure that all money movements are completed in a timely manner and that the internal record keeping system reflects the unit holdings held with the investment manager on an ongoing basis
• Prepare and dispatch annual benefit statements
• Working with the Fund Accounts team in the preparation of the Trustee Annual Report
• The annual renewal of risk benefits (life, PHI , premium protection) for your schemes and any necessary interaction with the relevant life companies
• Processing monthly switching as per member requests
• Main point of contact for administration matters with the HR/Payroll teams in your client companies

What you will be rewarded with:

• Competitive salary with annual review
• Up to 12% pension contribution
• Full healthcare cover
• Study Support
• Flexible working/potential to work from home
• Sports & Social clubs/Wellness Programme
• Paid annual leave and ability to purchase additional leave days
• Travel ticket/bike to work/dental are optional
• Subsidized canteen
• 35 hour working week

Required Knowledge, Skills, and Abilities

• High level of accuracy/attention to detail
• Excellent organizational skills and ability to meet deadlines
• Strong analytical skills
• Effective communication skills and ability to provide a high level of customer service to your clients
• Ability to work with Microsoft Excel to at least intermediate standard; previous working experience of Microsoft Excel formulae, pivot tables and V look–ups required
• 2 years plus pensions administration experience in a consultancy firm, brokerage, life office or working on an in-house scheme (desirable). Ideally group or company DC pension administration experience
• Successful completion of the Pensions QFA module (desirable) or working towards same
• Investment switching experience and/or experience in processing risk benefits (desirable)