Job Description

• Support the facilities/admin for the Office to provide support and guidance where required to ensure the smooth running of the office
• Attend tenants’ meetings where needed and build relationships with the building management team keeping the UKI Facilities Manager informed of any major concerns seeking guidance/support where needed
• Support the ISO Security Officer to continue delivery of ISO27001, working across the UKI offices ensuring that continue to keep their accreditation.
• Support the UKI Manager with the intra-office moves or expansions
• Support Health and Safety in the offices, including reviewing and updating Health and Safety policies and ensuring they are observed and compliant seeking guidance/support from the UKI Manager
• Manage relationships with external facilities, maintenance, office suppliers and other vendors
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.
• To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable
• Support the management of external contractors and overseeing technical works
• To monitor FM works onsite and liaise with service providers/sub-contractors
• To manage major work programmes on site, acting as the liaison point for all parties involved
• Support the UKI Manager with facilities capital expenditure budget each year
• Support the negotiation of contracts to optimize delivery and cost saving exercises
• Develop and implement cost reduction initiatives
• To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets
• Build relationships and be the ‘go to person’ for any office related issues
• Support the UKI Manager with any client service delivery administration
• Investigating major incidents
• Ability to work within a team and on own initiative and within a pressurized environment with excellent organizational and planning skills
• Provide cover where needed to the reception team during absence where work commitments permit

Required Knowledge, Skills, and Abilities