Job Description
You will be responsible for answering calls in a friendly and professional manner and connecting the customer to the department they are looking for. Ad-hoc duties such as office management and organization may be part of the role when required.
Responsibilities:
- First point of contact for all visitors over the phone, via email and in person
- Meet & greet clients and sign them into the building
- Schedule appointments, meetings, internal booking system
- Manage incoming calls and distribute to the relevant area / individual
- Dealing with product and services related queries via phone, email and in house portal
- Manage and assist colleagues with administrative tasks
- Performing ad-hoc administrative duties on client files
- Diary management and appointment scheduling
- Sorting post, arranging couriers, ordering supplies, taking messages etc.