Register with Us
Corporate Receptionist
  • United Kingdom - London -
1 year ago
Receptionist
Full Time
Job Description

You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages. As the first point of contact for client associate’s and visitors, you will be passionate about delivering a first-class customer experience.

  • You will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.
  • Welcome all associates, visiting associates and visitors to the reception area.
  • Handling the client’s reception duties with care, commitment and always in a courteous manner.
  • Ensure reception e-mails are monitored and responded to.
  • Ensure business information displayed is accurate and up to date.
  • Book taxis in line with the client’s policy and procedures.
  • Ensure all activities are carried out are in accordance with Health and Safety policies.
  • Process visitor’s information and provide a visitor pass in accordance with policies and regulations, ensuring visitors are escorted at all times.
  • Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
  • Maintain a secure and safe environment by being aware of activity and guest movement. Report any unusual activity.
  • Assure the common reception area is clean and well maintained, reporting any issues as needed.
  • Be familiar with conference rooms, available technology & available resources and assist associates when needed.
  • Ensure accurate room booking information is displayed on each room every morning and that the room’s general condition is meeting the agreed standards.
  • Monitor meeting room signage condition, furniture (cleanliness, set-up/removal, general condition) and AV/VC equipment proper functioning.
  • Implements & encourages meeting room etiquette is adhered to.
  • Perform ad hoc facilities assignments as needed.
  • Assisting clients in finding their way around the office.
  • Announcing clients as necessary.
  • Assisting with a variety of administrative tasks
  • Answering phones in a professional manner, and routing calls as necessary.
  • Provide excellent customer service.

Required Knowledge, Skills, and Abilities
  • Confident communicator with well-developed interpersonal skills.
  • Proficient in a range of information technology tools and platforms specifically MS Office applications.
  • Attention to detail with impeccable planning, time keeping and organizational skills.
  • Professional and polished appearance and manner.
  • Enjoy multi-tasking at a fast pace with the ability to managing shifting daily priorities.
  • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
  • Prior experience as a receptionist or in related field.
  • Consistent, professional dress and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Experience with administrative procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.

Reference no: 78990

Jobseeker

Are looking for job?
Apply now

Recruiter

Are you recruiting?
Post a job