Team Administrator
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United Kingdom - Surrey -
Job Description
- Be the face of our hotel and ensure a memorable reception experience for Guests
- Provide a high level of customer service at all times
- Inform guests about hotel room categories, room rates, packages, promotions and other hotel facilities
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Good communication and personal presentation
- Attention to detail
- Competent level of IT proficiency
- Resilient and can work under pressure
- It would be advantageous if you worked previously in a customer facing job.
- There is no specific education or qualification required for this job.
Required Knowledge, Skills, and Abilities