Team Administrator
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United Kingdom - Norfolk - Swaffham -
Job Description
- Support the completion of a strategic project to prepare customer transactional files for scanning and archiving.
- Process large volumes of customer and adviser outbound communications (letters).
- Process the scanning and logging of inbound post on a daily basis.
- Administer client and adviser requests on a 'right first time basis'.
- Provide an excellent customer experience for all customers.
- Communicate with Team Leads and other colleagues working remotely to provide status updates on tasks.
- Experience in a similar role desirable but not essential.
- Excellent attention to detail when processing.
- Good time management and ability to work to tight deadlines.
- Target driven.
- Strong verbal and written communication skills.
- Ability to react to changing priorities.
- Flexible, adaptable and open to change.
Required Knowledge, Skills, and Abilities